I love the look of it and really soft. I bit thick but it will still get the job done. I want the other color too.
I was looking forward to this purchase, but the entire experience was unfortunately deeply disappointing due to significant issues with the ordering process and product fulfillment.
Product Discrepancy: The item I received had a pronounced, dark texture that was a stark contrast to the beautiful, smooth version featured as the primary product photo on the website. The expectation set by the featured image was completely unmet.
Critical Process Flaw: This discrepancy is a direct result of the company's inadequate ordering system. There are no available options (such as a drop-down menu or comment box) at checkout to select the desired texture. Requiring customers to separately contact the shop to specify a critical aesthetic detail like this is a severe operational flaw and, frankly, is not how modern e-commerce should function. If the preferred smooth version is used as the representative image, it must be the default item shipped; otherwise, the default texture must be clearly stated in the product details.
I decided to forego the hassle of a return or exchange and will manage the item myself. I sincerely hope the company recognizes how significantly flawed this process is and makes immediate revisions to prevent future frustrating incidents for its customers.
Thank you for taking the time to share your thoughts. The leather you received has a naturally deep, textured grain—an appearance many of our customers specifically seek out—but I understand that you were hoping for a smoother finish like the one shown in the main product photo.
Each hide we use is full-grain and uniquely patterned, which means variation is part of what makes every piece one of a kind. I’d be happy to exchange your item for a smoother version that better fits your preference.
Your feedback about the ordering process is appreciated. We’re already working on updates that will make texture preferences easier to communicate at checkout.
Warm regards,
Jennifer
External spines, give the notebook cover more character and square off the spine. It is one of my favorite customization features.
it was the last day to purchase the Sunset Boulevard leather before it was taken off the market. As soon as I got up that morning, I bought it. The leather is fantastic and I customized it to my liking. I was not disappointed! This leather cover will get used over and over. Thank you so much.Chic Sparrow.
Oh my it is everything I thought it would be!!! I absolutely love Chic Sparrows quality and design. I ordered a passport just to see if it was what I really wanted and it is!!!! I will definitely be getting more sizes!
Gorgeous smooth shiny leather that marks up nicely and ages beautifully. Shows it's journey with you. Love it so much that I wanted to have a couple with my nickname on it.
Wani-Sabi Leather is amazing and I count myself lucky that I have a few covers on it. Chic Sparrow never dissapoints. You can customize your covers to your satisfaction. Customer support is always there to answer questions. In short, I strongly recommend you look at what Chic Sparrow offers and take advantage of good quality leather products that you would love for years to come.
Beautiful cover for my Hobonichi weeks, fingers crossed it will fit my sterling ink as i ordered this BEFORE i changed my mind and decided to get the SI N2 for 2026
I loved the Number 8 design mostly for the curved snap closure but its size wasn’t for me. With this custom option I could put it onto my A6 folio and I love it! Not only for the look, but also for the functionality. It’s on my EDC and even when it’s full and cluttering inside my bag, thanks to the snap closure everything stays put.
I hesitated a lot to buy this leather, as I prefer simple things and motifs, but I immediately loved it when I received it. I actually love the motif (it's much nicer when you actually hold it in your hands) + the sort of velvety and squishy feel it has, the smell of it (lol) & the antique brown leather on the inside is one of my favorites anyway, so ... In fact I loved it so much that I just placed another order for the turquoise version before it sells out! 😍
The quality, consistency, and craftsmanship are unmatched! I own several traveler's notebooks from Chic Sparrow and every single one is perfect.
Beautiful cover, I love the texture. The only downfall is the snap closure. It does not close easily at all on mine. It takes a lot of force to get it to snap.
I placed an order for a customized Creme Brûlée in Number 10 and received it today. It is squishy soft and my B6 Slim Common Planner notebook slides effortlessly in the back folio pocket. This is definitely a keeper in my collection, and will get used a lot.
I was so lucky to buy this Gemini in green in this design as it was about to retire. The Gemini green is one of my very favorite leathers. The color is a rich forest green and reminds me of the trees around me here in Oregon. The leather cover. It’s superb. I can’t wait till they get more. Gemini covers in because I will definitely purchase them.
This is not my first key fon from Chic Sparrow. Just soft and lovely to hold in your hand. It keeps my keys secure. I had to get one for a friend.
I have not had ant notebook in Austin before. It feels amazing. I love touching and smelling the leather. I love how Austin folio fits my notebooks. Chic Sparrow have a true winner with this Austin folio. I want get another Austin notebook.