Campfire| Folio

I was looking forward to this purchase, but the entire experience was unfortunately deeply disappointing due to significant issues with the ordering process and product fulfillment.

Product Discrepancy: The item I received had a pronounced, dark texture that was a stark contrast to the beautiful, smooth version featured as the primary product photo on the website. The expectation set by the featured image was completely unmet.

Critical Process Flaw: This discrepancy is a direct result of the company's inadequate ordering system. There are no available options (such as a drop-down menu or comment box) at checkout to select the desired texture. Requiring customers to separately contact the shop to specify a critical aesthetic detail like this is a severe operational flaw and, frankly, is not how modern e-commerce should function. If the preferred smooth version is used as the representative image, it must be the default item shipped; otherwise, the default texture must be clearly stated in the product details.

I decided to forego the hassle of a return or exchange and will manage the item myself. I sincerely hope the company recognizes how significantly flawed this process is and makes immediate revisions to prevent future frustrating incidents for its customers.

Beautiful leather & perfect stitching. Fits my b6 perfectly.

Absolutely beautiful in person and very well crafted. Thank you so much!

I love this! It is beautiful and my A6 looks great in it. I’m so happy I bought it.

Beautiful, excellent quality.